Kweli.shop Deliveries

Fast, reliable delivery across Uganda and East Africa.

Shop genuine appliances and solar equipment on Kweli.shop and enjoy fast, reliable delivery across Uganda and selected East African destinations, with free delivery available to over 20 locations in Uganda.

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FREE DELIVERY

Kampala Metropolitan

Free same-day or next-day delivery is available within Kampala, Wakiso, Mukono and Entebbe for eligible products.

Delivery is arranged after stock confirmation and, where required, payment confirmation.

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FREE DELIVERY

Major Cities/Towns

Free delivery is available for eligible products to selected major cities and towns across Uganda.

Upcountry deliveries are sent to the nearest courier office or pick-up point. Doorstep delivery may attract an extra fee.

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1-3 DAYS DELIVERY

Other Town/Districts

We deliver to over 350 towns and districts across Uganda through trusted courier partners.

Delivery usually takes 1-3 days. Delivery charges depend on delivery location, product type and size,  and delivery route chosen.

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2-5 DAYS DELIVERY

East Africa

Kweli.shop delivers selected products to destinations across East Africa, including South Sudan, Kenya, Tanzania, Rwanda and DRC.

Timeline and charges are confirmed before dispatch, based on the product, destination and courier.

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Uganda delivery options

Timelines are estimates and may vary based on order confirmation time, courier availability, product size, stock location and final delivery point.

Locations Delivery Area Estimated Timeline Delivery cost Important note
Kampala Metropolitan
Districts: Kampala, Wakiso and Mukono
Same-day or next-day
Free for eligible products
Doorstep delivery available
Major Cities & Towns
Mbarara, Masaka, Mbale, Gulu, Lira, Soroti, Jinja, Fort Portal, Arua, Hoima, Mubende, Ntungamo, Kabale, Masindi, Nebbi, Iganga, Tororo, & Kumi.
1-2 Days Delivery
Free for eligible products
Collect from courier office
Other Towns & Districts
Districts: Abim, Adjumani, Agago, Alebtong, Amolatar, Amudat, Amuria, Amuru, Apac, Budaka, Bududa, Bugiri, Bugweri, Buhweju, Buikwe, Bukedea, Bukomansimbi, Bukwo, Bulambuli, Buliisa, Bundibugyo, Bunyangabu, Bushenyi, Busia, Butaleja, Butambala, Butebo, Buvuma, Buyende, Dokolo, Gomba, Ibanda, Iganga, Isingiro, Kaabong, Kabale, Kabarole, Kaberamaido, Kagadi, Kakumiro, Kalaki, Kalangala, Kaliro, Kalungu, Kamuli, Kamwenge, Kanungu, Kapchorwa, Kapelebyong, Karenga, Kasese, Kassanda, Katakwi, Kayunga, Kazo, Kibaale, Kiboga, Kibuku, Kikuube, Kiruhura, Kiryandongo, Kisoro, Kitagwenda, Kitgum, Koboko, Kole, Kotido, Kumi, Kwania, Kween, Kyankwanzi, Kyegegwa, Kyenjojo, Kyotera, Lamwo, Luuka, Luwero, Lwengo, Lyantonde, Madiokollo, Manafwa, Maracha, Mayuge, Mitooma, Mityana, Moroto, Moyo, Mpigi, Nabilatuk, Nakapiripirit, Nakaseke, Nakasongola, Namayingo, Namisindwa, Namutumba, Napak, Ngora, Ntoroko, Nwoya, Obongi, Omoro, Otuke, Oyam, Pader, Pakwach, Pallisa, Rakai, Rubanda, Rubirizi, Rukiga, Rukungiri, Rwampara, Serere, Sheema, Sironko, Ssembabule, Terego, Yumbe, Zombo.
1-3 Days Delivery
UGX 20,000 – UGX 1,000,000
Collect from courier office
East Africa
Juba, Goma, Kigali, Nairobi
Approximately 20% of product value
2-5 Days Delivery
Collect from the courier office

Delivery FAQs

Does Kweli offer free delivery?

Yes. Free delivery is available for eligible products within Kampala, Wakiso, Mukono and Entebbe. We also offer free delivery to selected major towns in Uganda, usually up to the nearest courier office or pick-up point.

Can I get my order delivered today?

Yes, if your order qualifies for same-day delivery.

Same-day delivery is available within Kampala, Wakiso, Mukono and Entebbe for eligible products ordered and confirmed by 3:30pm. The item must be in stock, and payment must be confirmed where required.

Orders confirmed after 3:30pm are usually delivered the next day.

When does the delivery timeline start?

The delivery timeline starts after stock confirmation, order confirmation, and payment confirmation.

Which areas are covered under Kampala Metropolitan delivery?

Kampala Metropolitan delivery covers Kampala, Wakiso, Mukono and Entebbe.

How long does delivery take in Kampala Metropolitan area?

Eligible products within Kampala, Wakiso, Mukono and Entebbe are usually delivered the same day or next day.

Same-day delivery applies to eligible orders placed and confirmed by 3:30pm. Orders confirmed after 3:30pm are usually delivered the next day.

Can I pay upon delivery?

Some Kampala Metropolitan orders may qualify for payment upon delivery. Orders that do not qualify must be paid before dispatch.

 

Do all products qualify for free delivery?

No. Free delivery applies only to eligible products and eligible locations. Solar panels, bulky items, special-order products, and selected high-value equipment may require paid delivery unless Kweli confirms otherwise.

How does delivery to major cities and towns work?

Eligible products can be delivered free to selected major cities and towns across Uganda.

Delivery is usually made to the nearest courier office or pick-up point. Doorstep delivery from the pick-up point may attract an extra fee.

Can Kweli deliver large appliances and solar equipment?

Yes. Large appliances, solar batteries, inverters, solar panels and complete solar systems can be delivered. Some of these products may require special handling, and delivery cost may be confirmed before dispatch.

Does Kweli.shop deliver outside Uganda?

Yes. Kweli.shop delivers selected products to selected East African destinations, including South Sudan, Kenya, Tanzania, Rwanda and DRC.

Delivery timelines and charges are confirmed before dispatch.

Can I request doorstep delivery upcountry?

Yes, where available. For upcountry deliveries, free delivery usually applies up to the courier office or pick-up point. Doorstep delivery from the pick-up point may attract an extra fee.

What should I check when receiving my order?

Check the product condition, model, quantity and accessories before confirming receipt. If anything is missing, damaged or different from your order, contact Kweli support immediately.

What happens if my delivery is delayed?

Delivery may be delayed by stock confirmation, payment confirmation, courier routing, weather, public holidays, heavy traffic or other operational issues. If there is a delay, Kweli will update you using the contact details provided on your order.

Not sure about delivery to your location?

Share your product, town and exact delivery preference with Kweli support before payment.

Call 0800 200301 (toll-free)

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