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We strive to provide a seamless transaction process for our customers.
At the moment we accept three payment methods; Cash On Delivery (COD), Mobile Money (MM) and Credit/Debit Cards.
CASH ON DELIVERY
With Cash on Delivery (COD), the customer places the order via www.kweli.shop or through any of our accepted channels, clearly indicating full delivery address details and delivery time of choice.
Once the ordered item is delivered, the customer pays with cash and an invoice receipt (electronic or print) is extended to the client to confirm the payment.
There are no transaction fees involved with COD method.
Please note that COD is limited to orders in Kampala and nearby areas, and orders below UGX 500,000.
With the Mobile Money (MM) method, the customer places an order via www.kweli.shop or any of our accepted channels and makes the payment via Mobile Money.
The Mobile Money payments method is applicable for both orders within Kampala and upcountry orders.
For Orders within Kampala, Wakiso and Mukono districts the items may be delivered irrespective of whether the payment is still pending or the client has made the transfer.
Upcountry orders using the Mobile Money payments method remain pending until the customer transfers the order amount to www.kweli.shop.
Mobile money transaction fees do apply.
With the Credit/Debit cards method, the customer places an order via www.kweli.shop or any of our accepted channels and makes the payment using their debit or credit card on www.kweli.shop.
The Credit/Debit cards payments method is applicable for both orders within Kampala and upcountry orders.
Upcountry orders using the credit/debit cards payments method remain pending until the customer transfers the order amount to www.kweli.shop.
Our Credit and Debit card payments are secured by Flutterwave Inc.
Transaction fees do apply.